Frequently Asked Questions
WHICH STEPPER IS THE BEST?
The best stair climber machine depends on your needs, space, budget, and fitness goals. Some step machines and climber brands have extra features to help you maximize your workouts, such as adjustable resistance levels and fitness subscriptions.
We carry the top stair climber machine brands, including Cascade, Precor, Spirit Fitness, and True.
IS A STEPPER AS GOOD AS WALKING?
Any type of physical activity can improve your health, but duration, frequency, and intensity determine how effective your workout will be. A stair stepping machine offers a moderate to vigorous activity level that can burn up to 50% more calories than walking. Calories are burned two to three times faster with a stepper machine – even at a slow pace – than walking briskly on flat ground.
HOW LONG WILL DELIVERY TAKE?
Most orders ship within 24-48 hours (excluding weekends and holidays). Once orders are processed, you will receive a tracking number for your order. We ship through USPS, FedEx, UPS, and LTL freight lines.
Products requiring freight line delivery will be contacted to set up delivery windows. Inside delivery and final assembly is not included but available as a paid option for most products. The time for delivery can vary by the product you select.
Any fees incurred due to re-delivery of equipment charged by the shipper for missing a scheduled delivery appointment will be the responsibility of the customer.
Read our full shipping policy here.
WHAT IS THE 30-DAY MONEY-BACK GUARANTEE?
Buy with confidence with our 30-day money-back guarantee. We want our customers to be fully satisfied with every item purchased from Top Fitness Store. Our goal is to make an exchange or refund as fair and easy as possible. If you’re not satisfied with a product, you can return it within 30 days of receipt.